
IT Manager
- Indonesia
- Permanent
- Full-time
- Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware.
- Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required.
- Continually keeps informed of IHG-approved system and technology that may contribute to improve hotel efficiency.
- Understand all the standard and IHG customized features and function of the hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions.
- Responsible for designating selected individuals for each IHG approved system that she/he will train the users.
- Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable.
- Ensures that all computer media saves and back up are completed, document and stored per IHG specifications.
- Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system.
- Administer all user ID's passwords, and the most sensitive system utilities, secures all.
- Under the direction of the Director of Finance and Business Support, administer all back-office user ID, passwords, security parameters and the most sensitive utility.
- Keeps informed of the latest, updated, changes, enhancement, and development in the hotel.
- Conduct “Self-Audit' of systems, security and emergency procedures according the hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
- Adhere to hotel brand standards.
- Maintain current hotel information to be able to provide information to guests.
- Maintain documents for audits of hotel account in compliance with IHG policies and procedures.