TikTok Shop by Tokopedia - Seller Education Specialist, SMB (Indonesia)
- Jakarta
- Permanent
- Full-time
We are seeking an Education Project Manager (Individual Contributor) to plan, execute, and optimize education initiatives for both sellers and internal employees. This role is not limited to a single scope - you may be assigned to projects such as seller education programs, internal employee capability building, content development, training curriculum design, outreach campaigns, or process improvement. You will manage projects end-to-end, collaborate with stakeholders across functions, and ensure delivery meets quality, impact, and scalability goals.Roles & Responsibilities:
- Plan and manage education projects from initiation to completion, ensuring timely delivery and alignment with business objectives.
- Collaborate with cross-functional teams (product, marketing, operations, etc.) to gather requirements, align priorities, and ensure smooth execution.
- Support content development in collaboration with subject matter experts, ensuring accuracy and clarity.
- Monitor project performance against KPIs, analyze results, and recommend data-driven improvements.
- Streamline processes and workflows to improve efficiency and scalability of education programs.
- Ensure consistency and quality across all deliverables, following brand, policy, and content standards.Qualifications:Minimum Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- 2-4 years of experience in e-commerce operations, specifically account/category management or marketing
- Strong organizational and project management skills, with the ability to manage multiple initiatives at once.
- Data-driven, with experience tracking and analyzing project performance.
- Excellent communication and collaboration skills for cross-functional work.Preferred Qualifications
- Self-motivated and able to work independently in a fast-paced environment.
- Scalable mindset with experience in content creation, process optimization or automation.