Reconciliation Senior Specialist
Aspire Financial Technologies
- Jakarta
- Permanent
- Full-time
- Ensure proper reconciliation of client balances and client transactions on all our accounts, in multiple currencies, and for all Aspire licensed entities
- Investigate, document and escalate non-reconciled transactions and ledger discrepancies, as well as suggest and align on remediative and preventive measures
- Manage the ledger reconciliation software we use to reconcile client ledgers
- Help build and manage operations and risk management programs to mitigate ledger and safeguarding risks
- Monitor and test the effectivity and resilience of risk management rules, processes, policies, programs, and continuously improve them
- Report on relevant metrics: Reconciliation rates, Reconciliation SLAs, Auto reconciliation rates, Balance discrepancies
- Work closely with relevant stakeholders - Finance, Product, Compliance - to rally everyone around creating strong and effective practices to manage client funds, to resolve issues, to design client Aspire's product and tech
- At least 5 years of experience in a reconciliation role within financial services, demonstrating a deep understanding of the domain.
- Proven ability to take ownership and initiative, making things happen promptly and being hands-on when necessary.
- Strong communication skills, with the ability to articulate requirements, align with key stakeholders, and build consensus for implementing strategies and action plans.
- Demonstrated ability to prioritize tasks and targets in a highly unstructured environment.
- Expertise in balancing risk and business objectives, making decisions that account for both and rallying stakeholders around them.