Data Collection & Strategic Manager

Moladin

Identify and prioritize areas for improvement (including process automation), and initiate change where required.

Continuously evaluating the performance of existing Collection strategies. Identify and raise any potential risks to key internal stakeholders along with solutions to mitigate them.
Build, test & implement collection strategy function based on the insight (processes, knowledge base, reporting).
Manage Collection Budget, Cost, Capacity Plan (MPP), and forecasting.
Make optimal use of collection tools by using analytics and data segmentation to improve performance.
Comply with relevant regulatory, policies, processes, procedures and maintain highest standard of vendor governance.
Manage multiple collection project by following standard project management approach.
Ensure quality team has regular coordination with collection operation team.

Requirements

Highly technical problem-solver, someone who can identify and automate manual tasks in the company.
Working in details.
Strong verbal and written communication skills.
Strong Analytical skills.
Proficiency with Microsoft Office, Google Sheet, and Gdrive.
Effective coaching, facilitation, presentation, and team building skills.
Speak fluently in Bahasa and English (preferably).
Bachelor's degree or equivalent experience required. Preferably in finance company, banks, or similar field.
At least 4 years experience as a Collection Strategic, Quality Control, Investigator or Auditor.
Experience with credit risk management and business intelligence is an advantage.
Strong in communication skills, investigation, and negotiation skills.
Have outstanding knowledge in credit underwriting process/ risk management/ fraud management from banking/ financial services institutions
Have a strong people management skills and quick adaptation in new environment.
Have a good understanding in financial services regulatory.