Product Manager - Experiments

Jakarta
Permanent
Full-time

1 month ago

provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind - to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We've been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and . We're proud to be featured on among the fastest growing companies by .About the JobOur Experiments team builds growth engines for Xendit through experimental products. We do this by pushing the frontiers of what is possible in the industry and creating modern solutions to old problems. As part of the Experiments team, you may become part of a team that builds from 0 to 1, from 1 to 1,000, or from 1,000 to the moon. It requires flexibility and adaptability to take on new challenges in order to grow an early-stage product.To build from the ground up, we take ideas, customer pain points, or gaps in the market, push out an MVP at speed and iterate to find product-market fit. This team presents a unique opportunity for people who are looking to build something new, rather than scaling mature products. People who join this team have a strong interest in growth (personally and professionally) and, therefore, a continuous improvement mindset.We're looking for a passionate individual who is willing to do whatever it takes to help us grow the consumer credit business. This will involve strategizing product market fit, cultivating business partnerships, and executing credit operations.Minimum Qualifications

At least 3+ years of product management experience in the consumer space
You have managed technical software products from ideation to shipping for a fast-growing company
Strong technical background with understanding of mobile apps, APIs, and system architecture
Ability to be the intermediary for complex technical concepts discussed between technical stakeholders and non-technical stakeholders
You obsess over details to ensure that your product meets your users' acceptance criteria
You speak to users directly to understand their needs
You're comfortable with ambiguity and a very quickly changing environment
Strong analytical skills to track performance metrics and improve operational efficiencies
Proficiency in tools like Excel, SQL, or operational systems (e.g., decisioning software)
Strong capability to collaborate effectively with internal stakeholders and external partners
You can coordinate on-time delivery of a project to specification across teams where you don't have line-management responsibility
You thrive on autonomy and have proven you can push towards a goal by yourself

Preferred Qualifications

Experience in managing API-first products
Hands-on experience managing diverse credit scopes and handling various consumer lending product types

Responsibilities

Understand the underlying architecture of the mobile app and backend systems. Collaborate closely with both business and engineer teams to assess technical feasibility, identify risks, and ensure scalable and robust solutions.
Collectively build a credit business from the ground up with new, innovative products not yet available in the market
Engage in product discovery to develop and iterate MVPs, based on available data, user research and third-party sources
Prioritize and build features based on business impact and expected growth
Translate customer and ops needs and regulatory constraints into product requirements for your team
Lead and collaborate with a team of engineers to build, release, measure, review and improve your products
Understand key product metrics and operational KPIs, and able to analyze data and give actionable recommendations to improve overall metrics
Support execution of day-to-day operations, including but not limited to growth/marketing operations, customer support, fraud monitoring etc
Work with credit risk and engineering team to optimize decisioning processes, address operational challenges, and enhance policy effectiveness

Xendit

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