Line of Service Internal Firm ServicesIndustry/Sector Not ApplicableSpecialism IFS - AdministrationManagement Level AssociateJob Description & Summary At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.General ResponsibilitiesRespond to user requests professionally and follow up when details are unclear.Maintain good communication and service quality with users.Support the team and Supervisor as needed, including monthly reporting.Maintain database reports aligned with QMP targets.Liaise with GTS for database-related issues.Mail Centre ManagementRegister and sort incoming mail by sender (e.g., bank, government, client).Confirm and update the status when users collect incoming mail at IMC.Check address completeness before sending outgoing mail.Process outgoing mail via courier platforms.Upload and update outgoing mail records in the MCM system.Track and ensure completion of delivery processes.PrintshopHandle and process print requests with confidentiality and accuracy.Ensure print outputs meet user specifications and quality standards.Maintain printshop equipment and coordinate with vendors for supplies and maintenance.Record and report printshop usage as needed.Job RequirementsMinimum Diploma degree in Administration or related fieldsProficient in Microsoft Office; advanced skills in Excel are preferredGood command of English, both spoken and writtenStrong interpersonal and verbal communication skillsExcellent correspondence abilitiesCapable of handling multiple tasks simultaneously under tight deadlinesProactive personality with a strong customer service orientationAble to work both independently and as part of a team, with minimal supervisionEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred: Diploma - AdministrationCertifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}Desired Languages (If blank, desired languages not specified)Travel Requirements 0%Available for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date
