Resident Engineer

Jakarta
Permanent
Full-time

8 days ago
Apply easily

About Us:GECO Asia is a specialist IT Consulting / Resourcing firm with 100% focus on Digital Transformation projects in Singapore, Indonesia, Philippines, and other APAC countries.Position: Resident EngineerWe are looking for a skilled and motivated Resident Engineer to join our team in Indonesia. In this role, you will serve as the on-site technical expert, supporting our customer’s Nutanix infrastructure, including daily operations, troubleshooting, and client-facing tasks.Apply now and be part of a mission-critical project supporting one of our valued customers in Indonesia!Job Requirements & Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field
Experience level from 2-6 years relevant experience
Must Have:

Strong understanding of infrastructure and virtualization technologies
VMware, Hyper-V, or other hypervisors
Level 1 support knowledge for Oracle and SQL
AHV hypervisor environments
Windows Server administration
Strong analytical and problem-solving skills with the ability to resolve issues in a timely manner
Excellent English communication skills, both written and verbal
Strong interpersonal and collaboration skills to engage effectively with both clients and internal teams
Willingness to travel to customer sites as required
Preferred / Nice to Have:

Nutanix certifications (e.g., NCP, NCAP)
Nutanix Database Service (NDB)
Background in supporting enterprise-level IT environments
Exposure to ITIL-based service management practices

Job Roles & Responsibilities:

Serve as the primary technical point of contact for the customer on-site.
Perform Day 2 operations for Nutanix infrastructure.
Provide Level 1 support for Nutanix NDB, specifically for Oracle and SQL environments.
Guide and assist the customer's DBA team on NDB interface and operational workflows.
Monitor and maintain hypervisor environments (AHV) and ensure performance stability.
Troubleshoot and resolve infrastructure and virtualization-related issues.
Support Windows Server environments and related infrastructure components.
Collaborate with the client’s IT teams to implement best practices and optimize system performance.
Document configurations, incidents, and resolutions clearly and accurately.
Provide regular updates and technical feedback to internal teams and customer stakeholders.
Travel to customer sites as required for support and implementation activities..

Why Join Us?

Be part of a highly skilled, supportive team working on cutting-edge technology
Opportunity to deepen your Nutanix expertise in a hands-on role
Collaborate with enterprise clients and make a real impact on their IT operations

How to Apply:
You may click "Apply for this job" button or you may send your updated resume to donna.bayona@geco.asia

GECO Asia