CRM Specialist

Jakarta
Permanent
Full-time

15 hours ago

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Jurnal, KlikPajak, Mekari Flex, Qontak, & eSign) have been used by tens of thousands of businesses in Indonesia.To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.Job Descriptions:

Responsible as the central of knowledge for Mekari's CRM
Build and monitor strong relationships with related stakeholders in improving business efficiency and capabilities through CRM functionalities
Troubleshoot and fix all issues with business operations and CRM tool sets as necessary.
Maintaining and improving data management which related to business processes and its accuracy
Working with relevant technical team to manage CRM system and data warehousing
Develop and maintain SOP in regards to the CRM development and improvements
Closely collaborate with product / commercial team to integrate and align process improvement between product / commercial and business objectives

Requirements/Qualifications:

Degree in Industrial Engineering, Business, or similar
Prior database management, preferable in a similar role
Good analytical thinking, and willing to learn
Excellent management skills
Ability good collaboration with other division
Fluent in Bahasa Indonesia & English (both written & verbal)

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.Don't forget to check our Recruitment FAQ at [ENG] or [INA] to find the answers to commonly-asked questions regarding our recruitment process.We wish you the best. Hope to see you around soon!

Mekari

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