Customer Success Team Indirect

Tangerang, Banten
Permanent
Full-time

28 days ago

You'll be managing accounts for our Customer Success Team Indirect (CSTI); responsible for our existing partner's customer subscription renewals, retention & satisfaction.You'll be handling your own portfolio within the Indonesia region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes.The companies you'll be in touch with are resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.Your responsibilities include:

Contacting and developing resellers of Odoo
Acting as the key interface between the customer and all relevant divisions
Build long term relationships with Odoo partners customer (growth)
Excel in transversal sales & product demonstration
Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

Min. Bachelor degree or higher
Fluent in Bahasa Indonesia and English
You are an excellent communicator, you like to negotiate and to achieve targets
Strong knowledge in ERP, business management software and the whole tech industry
Proactive & sales-driven mindset
Organized way of working and a problem solver

NICE TO HAVE

1 - 3 years of experience in sales and/or account management
Immediate availability
Farmer attitude

Free Lunch or Snacks
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Vacation Leave
Maternity & Paternity Leave

Entry Level / Junior, Apprentice Sales and Marketing Information Technology / IT 2 openings Bachelor's degree graduateOdoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Kalibrr

Apply Now