Remote Administrator
Cultivar Asia Pte Ltd (EA License 19C9782)
- Jakarta
- Permanent
- Full-time
- Schedule and manage client appointments using online calendars (e.g. Calendly, Google Calendar).
- Respond to client inquiries via email, chat, or social media promptly and professionally.
- Issue receipts and invoices using the clinics preferred payment tools (e.g. PayPal, Stripe, Xero).
- Send reminders to clients for upcoming appointments or follow-ups.
- Create and schedule social media posts across platforms (e.g. Instagram, LinkedIn, Facebook) to promote clinic services.
- Draft short blogs or content pieces aligned with the clinics wellbeing theme and services.
- Design and send newsletters via email platforms (e.g. Mailchimp, Flodesk, etc.) to engage with clients and leads.
- Conduct outreach to warm and cold leads via email or LinkedIn with provided templates or guided messaging.
- Support lead generation for clinic services (e.g. collecting contact lists, following up with prospective clients, updating CRM).
- At least 1 year of experience in remote administrative or digital marketing support.
- Proficient in tools like Google Workspace, Canva, Mailchimp, Calendly, and social media platforms.
- Strong command of written English with attention to tone, clarity, and professionalism.
- Proactive, responsive, and able to handle multiple tasks independently.
- Familiarity with customer service or appointment-based businesses is preferred.
- Experience in wellness, coaching, or healthcare-related sectors.
- Graphic design skills for creating visuals and newsletters.
- Previous experience with CRM systems or lead generation.