Field Service Engineer (Jakarta-based)

South Jakarta
Permanent
Full-time

2 months ago

At Endress+Hauser, a renowned family-owned company and a global leader in measurement technology, we foster progress through collaboration, embodying a corporate culture built on respect and trust. With a workforce exceeding 16,000 employees worldwide, we unite to establish dependable relationships that drive mutual success. Our commitment to excellence positions us as a front-runner in the measurement technology industry.We are looking for a Field Service Engineer to join our dynamic team in Jakarta, Indonesia. This role is responsible for carrying out service visits for our instruments at customers' sites from Central Java to Sumatera, Indonesia.Roles + Responsibilities

Delivers post-sale services at customer sites, including installation, maintenance and repair of Endress+Hauser products to ensure that the products function properly
Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance
Support customer in finding solutions, whether technical or non-technical, related to Endress+Hauser products.
Regularly process the administration of the work performed
Provide training and instruction to employees at customers' sites

Qualification + Profile

Bachelor's/graduate degree in Electronics Engineering or a similar qualification
3 - 5 years' experience of working in a service environment
Knowledge of IT applications, MS Office (proficient user in Word, Excel, PowerPoint, SFDC, SAP)
Familiar and hands on with process instrumentation products. Familiarity with instrumentation products would be advantage
Have a good notions in English (writing and speaking)
Willingness to travel all areas covered within the scope of this role
Enthusiasm, proactive and able to work independently
Strong problem-solving skills and the ability to communicate effectively with customers of various backgrounds

Benefits + Perks

The security of working for an international family-owned company
People focused. You will receive a wide range of training and development opportunities
Good work-life balance

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Endress+Hauser

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