Mobility Marketplace Manager

Jakarta
Permanent
Full-time

16 days ago

Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Job DescriptionGet to Know the TeamThe Group Marketplace team manages Grab's marketplaces across Southeast Asia. The team generates business insights and proposes data-driven strategic plans to grow the business across both transport and deliveries. The team owns the pricing strategy, driver supply strategy, and marketplace policies to ensure that the marketplace runs as smoothly as possible.Get to Know the RoleAs a Marketplace Manager for Grab's transport business in Indonesia, you will use data-driven insights to create a sustainable, reliable, and efficient marketplace. We often work with large datasets, deriving insights to create and drive actionable solutions. You will collaborate with different teams, including Product and Country Operations, to ensure that the solutions we run are grounded on actual consumer insights. You will report to Mobility Marketplace Senior Manager and based onsite in Grab Jakarta office.The Critical Tasks You Will Perform

Your main responsibility is to ensure that our Mobility Marketplace operates as efficiently as possible - making sure that all customers are served with world-class experience 100% of the time at the lowest cost possible.
You will craft pricing strategies to identify which trips to over or under incentivise with the main objective of improving our reliability in the most cost-effective way possible
You will be responsible for co-creating programs and policies to shape driver behavior to improve our overall reliability
You will own programs end-to-end, all the way from data crunching and insights generation up until program execution and performance monitoring.
You will analyze metrics to pinpoint areas for improvement and implement necessary changes.

QualificationsWhat Essential Skills You Will Need

At least 6 years in Analytics, Business Intelligence, or Data Science role with hands on experience in using SQL/Python for data queries/analysis.
Excellent analytical skills with the ability to interpret complex data and translate insights into actionable strategies. Foundation in statistics and practical experience with controlled experiments in the industry.
Strong project management skills with a track record of both data analysis and successfully launching and running programs
Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic, and cross functional environment
Proficiency in data visualization tools like PowerBI

Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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