Worker Onboarding Specialist

Workmate

Jakarta
Permanent
Full-time

1 month ago

About WorkmateWorkmate is on a mission to revolutionize the blue collar labour market in Asia. Our on-demand staffing platform is changing the way that blue-collar workers find work and how companies find workers in industries like logistics, warehousing, F&B and hospitality. We are bringing technology to a traditional industry, making it easier for workers to find the work they want when they want it, and for businesses to find qualified and reliable staff, fast.After being founded in 2016, Workmate has grown to a team of 100+ in 3 countries, delivering over 1.5million hours of labour every month. We were recognized by The Straits Times as the fastest growing company in Singapore in 2022 and by the Financial Times as the 4th fastest growing company in Asia in the same year. In September 2022 Workmate was acquired by PERSOL Group, one of the worlds largest HR Services companies, listed on the Japan Stock Exchange.We are growing fast, and are looking for a talented B2B Marketing Executive to help us accelerate our growth.The PositionWe are seeking an experienced and results-driven Worker Onboarding Specialist to execute our onboarding process smoothly. The ideal candidate will have a strong background in mass recruitment from the F&B industry, and a proven track record of working effectively with data.Who you are and whom we’re seeking:

Bachelor’s degree in Psychology, Business, or related field; MBA is a plus.
Proven experience 2 years in Mass Recruitment in F&B Business.
Strong understanding of large-scale data
Willingness to travel beyond the greater Jakarta area, including trips to various locations domestically, as required by the job responsibilities.
Proficiency in effective communication, both written and verbal, with a strong command of the English language suitable for engaging in conversations across various contexts and with diverse individuals

Things you need to fulfill as a Worker Onboarding Specialist:

Ensuring the maintenance of a seamless Onboarding Process.
Strategically mapping workers prior to scheduling outbound calls.
Conducting screening and qualification interviews via calls to ensure Worker Quality and endorsing them for specific roles.
Furnishing comprehensive information to equip workers with a thorough understanding of the Workmate process and the benefits we offer.
Providing clear explanations and educational materials covering the entire Workmate process, from job search to payment receipt.
Taking responsibility for executing the Workmate Onboarding Standard Operating Procedures (SOP).
Analyzing and reporting on the effectiveness of the onboarding process.
Collaborating closely with the Managed Service & Marketing Team to optimize outcomes and ensure alignment.

About Working at Workmate

Workmate connects blue collar workers to opportunities near them, giving them access to a consistent, trustworthy and flexible source of income. For businesses, Workmate gives them instant access to a curated network of qualified workers that have the right skills and live nearby.
You will be based in our GoWork office in Plaza Indonesia with Hybrid Working Mode, every two days a week we work together at the office.
We have a basic medical package that includes inpatient, outpatient, and dental.
We have regular sync-ups with the management team during our 1 on 1 sessions, which end up being about a LOT more than work!

Workmate

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