Associate Product Manager

• Understand the Customer & the Market

• Customer Persona mapping, and utilizing human-centered design methods to understand and meet customer expectations.
• Conduct market research to know the competition and how to win it. Eg: SWOT Analysis, Competitive Analysis.
• Analyze data on user behavior, product performance, and market trends to inform product decisions.
• Periodically asking for customer feedback and customer satisfaction to manage customer expectations, and stickiness, and improve the product
• Product Development Management

• Develop planning and execution of multiple digital product development projects, including the implement a healthy product lifecycle from formulating the product concept & design, testing, and release
• Deliver PRDs (Product Development Requirements) with prioritized features and corresponding justification to help the team deliver the product at the right time to the market.
• Define the product value proposition that a company uses to summarize why customers should buy the product/services by using the research data.
• Translate and prioritize the product strategies into detailed requirements and prototypes
• Analyze and review the research data from Data Analyst, including the market, competitor, product features, and customer behavior to determine the optimal pricing strategy for each segment
• Working closely with UI/UX specialists to develop the user journey and user interface for the digital product
• Working closely with Technology and cross-functional teams to deliver quick time-to-market
• Pre-release & Post Release Management

• Assist in developing new products or features, collaborating with cross-functional teams such as design, engineering, and marketing.
• Prepare the product launch activities, by working closely with the relevant stakeholders to conduct training, socialization, and marketing activities.
• Periodically delivered value to the customers by releasing products/epic/theme.
• Write a release note summary and introduce it to the rest of the department to ensure every stakeholder is well-informed and take action accordingly.
• Conduct product documentation including product requirements (PRDs), user stories, feature specifications, and user guidelines to ensure that all stakeholders are aligned on product goals and features.
• Stakeholder Management

• Analyze and visualize the relationships between stakeholders and decide their level of influence or importance
• Prioritize Epic/theme and communicate with Stakeholders to get buy-in from all Stakeholders in order to get higher Product value as fast as possible.
• Work closely with cross-functional teams, including designers, data analysts, developers, and stakeholders, to ensure the successful delivery of the products/initiatives.
• Periodically communicating the list of Product backlog priorities to manage Stakeholders and Customer expectations and ensure that all stakeholders are informed of project status, risks, and issues.
• Write user stories that are easy to understand by the respective audience and communicate with Software engineers in order to meet the release schedule.

• Min. Bachelor's Degree (S1) in Business, Computer Science, or any related field
• 2 years of experience in product development/management, especially in technology or related areas.
• Experience with human-centered design methodology, with some work experience working in interdisciplinary design teams.
• Having a solid portfolio in developing internal tools to improve efficiency in handling massive transaction
• Experience working in a start-up, e-commerce, technology, or similar environment
• Having experience in building consumer-focused platforms (ERP Systems)
• A data-driven person, who is familiar with product and data tools to measure pre and post-development impact
• A good listener who can turn the problem into an opportunity and conceptualize the ideas or solution into documentation and some kind of prototype
• A data-driven person who can provide impact judgment of pre and post-development based on data
• Passionate about solving customers' problems and tying them with business goals
• Proficiency in analytical tools to evaluate post-launch product/project
• Familiar with product development methodologies of an agile framework
• Proficiency in project management tools, such as Jira, Confluence, ClickUp
• Good verbal and written communication skills (English & Bahasa) and ability to manage relationships with stakeholders

Alterra