Web Content Assistant

Jakarta
Permanent
Full-time

1 month ago

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our websiteAbout TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.Discover the RoleJob purpose:TMF Group are looking for an experienced Web Content Assistant to join our global Marketing team.Working within a team of digital marketing experts, the Web Content Assistant role is key in the maintenance and development of five content websites and microsites, each tailored to specific language needs. The role holder will be responsible for making sure the websites stay up to date, are accurate and optimised for both usability and organic search.The role holder will gain experience across various web processes from User Experience (UX) to project management and Search Engine Optimisation (SEO).Key ResponsibilitiesWebsite

Day-to-day maintenance of website content
Upload content to the Optimizely CMS, adhering to the marketing and company's protocols and processes
Work closely with colleagues in the Group Marketing, as well as internal stakeholders to ensure the website content, messages and campaigns are being produced in a timely manner
Be an Optimizely CMS expert user
Investigate, remedy and/or report any operational and technical issues
Keep up to date with developments in digital marketing and the Optimizely environment
Contribute or own the development of website projects

CRM

Build new forms in Dynamics 365
Conduct testing of new functionalities and developments on the CRM ready for deployment
Coordinate with development teams to assist in testing web forms enhancements
Work with stakeholders to coordinate user journeys and email marketing flows

Other

Analyse analytics data to learn how users interact with the websites and identify areas for improvement
Coordinate with development teams to assist in testing website enhancements

Key Requirements

Proven work experience as a website content administrator
Familiarity with content management systems, preferably Optimizely
Experience of writing and editing HTML
Familiarity with Microsoft Office, including: SharePoint, Excel, Outlook, Teams
Good written English
Excellent attention to detail
Good organisational and time management skills
Strong communication skills
Ability to prioritise and delegate where necessary
Ability to manage own workload well and deliver according to deadlines
Capable of working independently with minimal support
Capable of problem-solving and critical thinking

Desirable

Use of Dynamics 365, Adobe PhotoShop, Wrike, Google Suite of products e.g. GA4, GSC, GTM and Looker Studio, and SEO software i.e. SEMRush
Working knowledge of OneTrust platform
Proficient in one of the TMF site languages, preferably Chinese

What's in it for you?Pathways for career developmentWork with colleagues and clients around the world on interesting and challenging work.We provide internal career opportunities, so you can take your career further within TMF.Continuous development is supported through global learning opportunities from the TMF Business Academy.Making an impactYou'll be helping us to make the world a simpler place to do business for our clients.Through our corporate social responsibility program, you'll also be making a difference in the communities where we work.A supportive environmentStrong feedback culture to help build an engaging workplace.Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.We're looking forward to getting to know you!

TMF Group

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