Data Center Operations Manager

• Take charge of the data center's daily operations, ensuring continuous 24/7 availability and adherence to all SLAs, legal, and regulatory requirements.
• Act as the top escalation point, quickly managing and resolving all onsite incidents, major issues, and change management activities.
• Oversee all critical facility systems, including mechanical, electrical, security, and fire safety systems, ensuring they are always running at peak performance.
• Implement and refine best-in-class operational practices based on ITIL and other industry standards to improve efficiency and reliability.
• Lead efforts for all facility-related certifications and maintain strict compliance with internal and external audit requirements.
• Create and update Standard Operating Procedures (SOPs) and Emergency Operating Procedures to boost service quality and operational effectiveness.
• Mentor, manage, and develop a high-performing team of specialists and engineers, fostering a culture of safety, continuous improvement, and operational excellence.
• Oversee vendor relationships, approve purchases, and manage the operational budget to ensure we're getting the best value and support.

• Bachelor's degree in Electrical, Mechanical Engineering, or a related technical field.
• At least 8 years of experience in data center or facility management, with a minimum of 2 years in a leadership or managerial role.
• In-depth knowledge of critical facility systems, including CRAC/CRAU, chillers, PDUs, DRUPS, UPS, switchgear, and network cabling.
• Familiarity with Data Center standards and certifications
• A proven track record of leading and mentoring technical teams to meet strategic goals.
• Exceptional communication, vendor management, and negotiation skills.

• Work in a dynamic, fast-paced environment with a talented and passionate team.
• Continuous learning and professional development opportunities.

Michael Page