Guest Services Assistant

Marriott Vacations Worldwide

Bali
Permanent
Full-time

1 month ago

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0" ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Guest Services Assistant in MVO MVC Bali Nusa Dua Gardens at Marriott Vacations WorldwideDate Posted: 29/2/2024×Join Our Talent NetworkWhy Join Our Talent Network?Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

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By joining our Talent Network you have not officially applied to a position.By joining our Talent Network you have not officially applied to a position.Thanks for joining our Talent Network, {{ vm.userName }}By joining our Talent Network you have not officially applied to a position. To apply for this position, please click the continue button.Redirect in {{vm.counter}}Share With:Job SnapshotEmployee Type:RegularLocation:Kawasan Pariwisata Lot Sw1 Nusa DuaJob Type:Date Posted:29/2/2024Job ID:JR63307Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.JOB SPECIFIC TASKS

Support a team to make sure arrival date & preview date are same with company system
Make Pre-Arrival call or email to confirm arrival date & preview date
always coordinate with activation team for any changes arrival, preview or room upgrade.
update information to GRA/gallery regarding meet & greet on check in process
provide passport form to guest on check in process or preview time
welcoming guest on arrival & requalified to ensure all data valid
make friendly reminder call to make sure preview on time
provide information area & facilities, make sure guest on satisfaction.
anticipate guest needs & build the rapport with guest
address guest complain & escalate to manager when needed.
Ensure Compliance with health & quality standards

CANDIDATE PROFILE

Minimum of one (1) year of experience in administrative, data entry or a related field.
Proficiency in English (additional language required for certain positions)
Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
Ability to work under pressure, manage multiple priorities, and be a self-starter.
Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
Excellent organizational and attention to detail skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activitiesAnalytical Skills

Learning

Administration

Organization

Personal Attributes

Integrity
Positive Demeanor
Dependability
Stress Tolerance
Adaptability/Flexibility
Presentation

Communications

Listening
Communication
English Language Proficiency
Applied Reading

Interpersonal Skills

Diversity Relations
Teamwork
Interpersonal Skills

#imvwapMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive cultureJob Requirements #AP/EME Sales & MarketingCHECK OUT OUR SIMILAR JOBSSign Up for Job AlertsTake the first step in charting your own course by joining our Talent Network. It's the best way to stay informed and receive alerts for exciting jobs that may be perfect for you.LinksCareer LinksFollow us on social media© Copyright 2011-2022 Marriott Vacations Worldwide Corporation. All rights reserved.

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