Villa Front Desk Agent | AYANA BALI

AYANA

  • Bali
  • Permanent
  • Full-time
  • 24 days ago
Job Description:We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.Summary of Responsibilities:
  • Greet guests and provide outstanding customer service
  • Check guests in and out of the hotel
  • Answer and direct incoming calls and assist with guest inquiries
  • Book and modify reservations
  • Handle cash, credit card, and other payment transactions
  • Respond to guest needs, requests, and complaints in a timely and efficient manner
  • Maintain accurate guest records and ensure confidential information is protected
Requirements:
  • Indonesian Citizen only
  • Minimum of 1 year experience in the same position in a large luxury resort
  • Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
  • Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl

AYANA