IT Infrastructure Manager - Global Multifinance
Michael Page
- Jakarta
- Permanent
- Full-time
- Designs/implements IT Infra architecture and purchases IT Hardware & Software, and resources if required
- Manages/operates all IT Infra, network, call center, and equipment (ex. cloud and on-premise system, OS and configuration, backup, IT infra-related policies, etc.)
- Manages/operates and supports the setup for user access and integration
- Monitors all systems and resolves issues/problems/incidents and escalates them to the vendor if required
- Assesses/analyzes IT Infra system and optimizes all resources
- Establishes a service request process for IT infra by utilizing ITSM software (ex. Jira)
- Contract-signing with vendors for IT infra service, operation, etc., and managing vendors
- Enterprise-wide knowledge/experience in IT Infra and technology like network, hardware
- Skilled at infrastructure technology(AWS, Cisco, Palo Alto, Cisco VPN, etc)
- Adapt with security (Global protection)
- Experience in not only on-premise but also cloud environments.
- Understanding of application and security.
- Ability to manage multiple tasks simultaneously.
- Taking initiative and working well within a team environment.