Client Management

OttoDigital Group

South Jakarta
Permanent
Full-time

3 days ago

Build and maintain strong relationships with key clients.
Support client retention and identify upsell/cross-sell opportunities.
Handle client issues and ensure smooth daily operations.
Work with internal teams (product, tech, finance, legal) to meet client needs.
Monitor account performance and share regular reports and insights.
Guide new clients through onboarding and technical integration.

Bachelor’s degree in Business, Communication, Engineering, or similar.
3–5 years experience in client/account/partner management (preferably in fintech, payments, or tech).
Strong communication, problem-solving, and time management skills.
Comfortable with data analysis, Excel/Google Sheets (pivot tables, formulas).
Knowledge of fintech products like QRIS, VA, PPOB, eWallet, or payment gateways is a plus.
Client-first mindset and the ability to make fast, data-driven decisions.

Associate / Supervisor IT and Software Information Technology / IT 1 opening Bachelor's degree graduateOttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

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