Head of ICT Solution & MSSP Management & Development

• Develop and implement the overall strategy for ICT solutions and managed security services
• Align the ICT and MSSP portfolio with business objectives and market trends
• Conduct market research and competitive analysis to identify new opportunities in the ICT and cybersecurity space
• Develop and maintain strong relationships with internal and external stakeholders, ensuring customer satisfaction and engagement
• Ensure compliance with relevant security standards and regulations while proactively addressing security risks
• Lead the development and management of ICT solutions, including cloud services, networking, communication systems, and infrastructure solutions, prioritizing features and services that drive customer value
• Oversee the entire lifecycle of ICT solutions, from conceptualization and design to implementation and support
• Collaborate with sales, product, and technical teams to ensure that ICT solutions meet customer requirements and are aligned with market trends
• Continuously evaluate and enhance ICT offerings, integrating new technologies and innovations to maintain a competitive edge
• Drive business growth by identifying new opportunities for ICT solutions and managed security services within the enterprise sales market
• Oversee the management and development of managed security services, ensuring that offerings address the cybersecurity needs of enterprise clients
• Establish and maintain relationships with MSSP partners, ensuring that services are delivered effectively and meet the highest standards of security
• Work closely with internal security experts and external vendors to enhance security offerings and maintain regulatory compliance
• Monitor the performance of MSSP services, ensuring that SLAs are met and that clients receive exceptional service
• Monitor industry trends, regulatory changes, and market dynamics to stay ahead in the ICT and security space
• Position the company's ICT and MSSP offerings as market leaders through innovation, competitive pricing, and superior service
• Drive market share growth by identifying new segments and opportunities for expansion
• Lead initiatives aimed at enhancing ICT and security products, improving time-to-market, and increasing solution quality

• Bachelor's degree in Information Security, Computer Science, Business Administration, or a related field
• Minimum of 8 years of experience in ICT solutions and security service management
• Proven experience in developing and implementing MSSP offerings
• In-depth knowledge of ICT infrastructure, cloud services, networking, and cybersecurity practices, with experience in developing and managing enterprise solutions
• Strong understanding of managed security services, including the ability to manage MSSP partnerships and ensure the delivery of high-quality security solutions
• Demonstrated ability to effectively manage budgets and drive profitability
• Strategic thinking with strong analytical and problem-solving capabilities
• Willing to work in Centennial Tower, South Jakarta

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