Assistant Manager, Communications

South Jakarta
Permanent
Full-time

2 days ago

Company DescriptionAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.Job DescriptionGet to Know the TeamThe Communications team are storytellers at Grab, shaping our global narrative across diverse audiences, from media and influencers to policymakers and the broader community. The Communications team strategically partners with all business functions to ensure stakeholders understand and champion Grab's vision and goals.Get to Know the RoleYou will drive the B2B communications plans for Grab for Business and GrabAds. You will create and execute high-impact communications campaigns, using data to highlight our partners' success and build momentum in the market. Your role also involves expertly managing issues and crises to maintain our strong reputation.This role reports to the Manager, Communications and is based in our Jakarta office.The Critical Tasks You Will Perform

Strategic B2B Storytelling: The ability to craft compelling, data-driven narratives that highlight Grab's value and turn partner successes into market momentum.
Content Development: Expertise in developing and localizing a wide range of content, including press releases, thought leadership articles, and partner success stories. Localize contents to fit with Indonesian market.
Media & Stakeholder Relations: Proven track record of building and maintaining relationships with key journalists, industry leaders, and associations.
Cross-Functional Collaboration: The skill to work effectively with internal teams like Marketing, Operations, Product and Legal to ensure communication strategies align with business goals.
Issue Management: The foresight to anticipate and manage issues that arises, protecting the brand's reputation.
Crisis Communications: To lead communication responses for high-impact issues, coordinating with teams to deliver timely, consistent messaging across stakeholders.

QualificationsWhat Essential Skills You Will Need

5-7 years in communications or PR with a experience in B2B, tech, or enterprise solutions.
Skill in handling day-to-day issues and managing crises with speed and composure
Proven ability to create compelling, data-driven content that highlights business value and generates market interest.
A track record of building strong relationships with key media, journalists, and senior decision-makers
Proven ability to work with cross functional teams to achieve business goals
Excellent written and spoken Indonesian and English.
Agile individual who possess creative, and willing to experiment with new storytelling formats.

Additional InformationLife at GrabWe care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At GrabWe are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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