
Engineer Field Service I
- Jakarta
- Permanent
- Full-time
- To provide technical support to installation, commissioning and after sales of company products.
- To explore more service potential and achieving service target in the assigned area/business.
- Provide product technical training for customer and distributors.
- To achieve sales/service target for the assigned area.
- Propose service maintenance plan and parts replacement for Donaldson equipment to ensure optimal performance and safe operation.
- To provide technical support for equipment installation and training for customer mainly on compressed air purification system and dust collector system.
- To perform commissioning work, on-site preventive maintenance servicing, troubleshoot and breakdown calls (on-site or remotely).
- Ensuring customer satisfaction – developing and maintaining strong relationship with customer.
- Prepare service report, proposal and quotation for service activities performed.
- B.S. in Engineering – Preferably with a Focus on Mechanical or Marine Engineering
- Refrigeration system
- Basic electrical skill
- Compressed air system
- Well versed in MS Office software
- Strong analytical and troubleshooting skill.
- Good communication skill, verbal and written.
- Responsible and good time management.
- More than 3-year working experience in industrial technical selling/servicing.
- Servicing chiller, refrigerant dryer, desiccant dryer.
- Travel within Indonesia (Sumatera, Sulawesi) 20-30%.
- Bahasa Indonesia and English.
- Valid driving license.