Purchasing & Customer Support Specialist

ATI Business Group

Central Jakarta
Permanent
Full-time

15 days ago

We are seeking a talented, enthusiastic, and detail-oriented individual who thrives in a fast-paced, multinational environment. As a Purchasing & Customer Service Officer for one of ATI’s clients, you will play a key role in managing procurement-related administrative tasks while ensuring excellent service delivery to both suppliers and internal stakeholders.You will handle purchase orders, supplier coordination, and invoice processing, while also addressing inquiries, resolving issues promptly, and maintaining accuracy. Success in this role means meeting SLAs and exceeding performance expectations.Main Responsibilities:

Process purchase orders and supplier payments using the company’s procurement or accounting software.
Coordinate and reconcile supplier invoices and delivery confirmations in the client’s internal system.
Carefully follow purchasing procedures and pre-established guidelines to complete assigned tasks.
Ensure all procurement activities meet or exceed the team’s minimum quality and accuracy standards.
Report any supplier issues, delivery delays, or system limitations to your direct supervisor.

Qualifications:

Excellent English comprehension.
Fluent in written, reading, and spoken English.
Minimum 1 year of experience in Customer Service and/or Purchasing/Procurement with overseas vendors.
Bachelor’s Degree in Finance, Accounting, Business Administration, or Economics.
Strong attention to detail.
Excellent analytical and numerical skills.
Experience with accounting software (e.g., Xero).

Entry Level / Junior, Apprentice Administration and Coordination Outsourcing / Offshoring 1 opening Bachelor's degree graduateATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication. For further information on what makes ATI different, please log on to http://atibusinessgroup.com

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