Senior Account Manager
PT InMotion Inovasi Teknologi
- Central Jakarta
- Permanent
- Full-time
- Driving Accelerated Growth: Achieve and maintain the territory’s growth expectations for your assigned accounts.
- Partner Ecosystem Delivery Planning : Take ownership of completing a Partner Delivery Strategy plan for each of your territories of responsibility. Through discussions with assigned partners, distributors and SI Account Manager counterparts, develop a partner delivery strategy that details the following strengths and competencies for partners leveraged in your territories.
- Industry Expertise : Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Future Market Access: Improvement critical areas for growth (Industries, Market, Technologies, Growth Initiatives, etc.) in your territories and detail current state gaps and opportunities and what future state success would look like.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor and analyze customer's usage of our product
- Collaborating with internal departments to facilitate client need fulfillment
- Minimum Bachelor Degree in any major (prefer in Information Technology, Telecommunication Engineering, Electrical or Electronic Engineering)
- Minimum experience : min 4 years. successful sales B2B and B2G experience in services & system solution in IT / System Integrator (SI) / Telco's environment (must have)
- Strong multi-tasking & presentation skills, abundant self-confidence & energy
- Language: Bahasa (English preferred)
- Experience working with decision-makers, product champions, and end users at both growing companies and large enterprises
- Experience in working with complex, multi-divisional, multi-geographical customers
- Passion for technology and for being a part of a fast-growing SaaS company
- Ability to multitask and experience working with cross- functional teams (e.g. Project Manager, Presales, Product, Marketing, etc)
- Able to analyze data, operate Microsoft Office (including Excel, Power Point)
- Target oriented and able to work under deadline
- Excellent verbal communication and negotiation skill
- Have a knowledge to 3Dolphins Product included Chatbot, Omni Channel, and Whatsapp Broadcast
- Medical / Health Insurance
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