Director of Finance and Business Support

• Assist and provide financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO's (Goals Program).
• Ensure an up-to-date cash flow projection is maintained and maximizes the cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits, and remittances.
• Ensure excess cash is managed to maximize earning potential.
• Prepare outlooks for forthcoming months and forecasts for the remainder of the year.
• Prepare monthly position of actual results against budget, analyse results and recommend to Executive Committee measures required to meet budget.
• Prepare consolidated quarterly position assessments for the General Manager.
• Distribute outlook and forecast information as an up-to-date management tool for operating departments.
• Implement and review financial controls and policies.
• Communicate with Owners.
• Analyse financial and management reports.
• Design internal reporting systems required by the department and hotel.
• Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures.
• Employ adequate internal control procedures to ensure correct authorization for payment procedures.
• Manage internal and external audits when they occur.
• Provide administrative support to Management with reference to policy enforcement, business advice, and operational assistance.
• Identify training needs, develops formal training plans, and conducts training sessions for accounting and operational staff in coordination with other departments.
• Identify staff with potential for promotion and/or transfer within the Finance operation.
• Obtain appropriate legal counsel regarding the business practices of the hotel and maintain an awareness of local laws, rules, and regulations.
• Provide safekeeping, including proper storage and access for all contracts, leases, and other financial records.
• Follow up on all capital expenditures to ensure compliance with original justification and approval.
• Participate in locally recognized professional and industry organizations.
• Recommend and maintain an appropriate list of delegation of authority for hotel management.
• Conduct monthly inspections and test to ensure all departments are complying with required procedures.
• Perform those duties required by the controls checklist issued by IHG Regional Director of Operations Finance / Area V.P. Finance.
• Review prices and recommend pricing strategy to the General Manager.
• Implement and maintain acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions.
• Select and monitor the Local Banking arrangements made for the operation of the Hotel in conjunction with the Hotel Owners (Managed Hotels).
• Review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) obsolete slow-moving items.
• Ensure all balance sheet accounts are reconciled on monthly basis, review and approve those reconciliations.
• Ensure payments are made to IHG (All Fees and billings) as fast as possible.

• Build and maintain positive relationship with all internal customer and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectation.
• Create a positive hotel image in every interaction with internal and external customer.
• Adhere to hotel brand standards.
• Maintain a high level of product and service knowledge in order to explain and sell service and facilities to guests.
• Assists guests and escort them to location within the hotel at their request.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
• Maintain current hotel information to be able to provide information to guests.
• Implements Procedure which enhance the guest experience.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.

• Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of All category.
• Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.
• Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies.
• Demonstrates an understanding of competitions major strength and weakness.
• Establishes and interprets key performance indicator to manage the business, consistently takes into accounts financial implications of business decision and recommendations.
• Has a broad knowledge of how the business is run, focuses on the major factor necessary to ensure that the business is successful and profitable.
• In implementing acceptable accounting practices and procedures in compliance with IHG policies and procedures, government regulation and generally accepted accounting practices and as affected by local conditions.
• Maintain documents for audits of hotel account in compliance with IHG policies and procedures.
• Perform other duties as assigned.

IHG Hotels & Resorts