Billing Operations Manager
- Jakarta
- Permanent
- Full-time
- Responsible for regional pacing, closing, reporting and overall billing operation
- Responsible for establishing tools, rules, processes to maximize billing entitlement and enhance linearity.
- Drive KPIs regarding Billing to improve the operational efficiencies in collaboration with regional PFM teams
- Build up various billing reports with ability to analyze financial implication and present to broader stakeholders in timely manner
- Pursue continuous improvement of billing process
- Provide billing issue resolutionAble to work with various stakeholders and drive cross functional teams to ensure visibility and linearity for billing
- Partner with PFM/Multiple functions to improve quality of billing and issue resolutions
- Drive the Operating Rigor & Rhythm to drive On-Time Billing
- Develop progressive viewpoints and escalate issues timely to drive appropriate actions and mitigate risks
- Provide visibility of billing and collection Planning, Progress and Entitlement
- Act as a focal point for Ops/ Global thread in terms of Billing matters and participate various initiatives
- Own closing activities to maintain solid data accuracy and reporting
- Advocate process improvement and explore standard work opportunities
- Greater than 5 years in Power Services industry.
- Operational and process mindset.
- Understand the services billing and collection process and systems for various contract types.
- Bachelor’s degree from an accredited University or College.
- Prefer experience or knowledge in Finance.
- Strong oral and written communication skills.
- Ability to document, plan, market, and execute programs.
- Demonstrated ability to analyze complex issues and resolve obstacles proactively
- Strong leadership skills, including the ability to work in cross functional environment and matrix organization as well as demonstrate ability to multiple and competing priorities, promote teamwork, accountability, and speed.