Marketing Communication Manager


  • Bali
  • Permanent
  • Full-time
  • 2 months ago
Job Description

Marketing & Communication

· Maintain good working relationships with local and international media

· Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors

· Execute media placements for hotel through news releases and personal contacts

· Develop business and leisure travel promotions; release to press and/or target audience

· Explore valuable media trades where appropriate

· Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations

· Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel

· Maintain and update hotel’s website

· Submit stories/photos to media regularly. Monitor news coverage and circulate internally

· Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos

· Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives

· Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.)

· Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials

· Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department

· Monitor all printed materials to ensure adherence to corporate identity standards

· Arrange photography of VIP guests and maintain archives

· Coordinate all special events and promotions with the aim to maximize publicity

· Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs

Team Management

· Interview, select and recruit team members

· Identify and develop team members with potential

· Conduct performance review with the team

· Constantly monitor team members’ appearance, attitude and degree of professionalism

· Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

· Attend all briefings, meetings and trainings as assigned by management

· Maintain a high standard of personal appearance and hygiene at all times

· Be aware of the hotel fire & life safety/emergency procedures

Perform other reasonable duties assigned by the assigned by the Management

Work Experience

Knowledge and Experience

· Bachelor’s Degree

· Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity

· Excellent reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, & PowerPoint


· Excellent leadership, interpersonal and communication skills

· Detail-oriented and highly reliable in thorough execution and follow-through

· Ability to work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times


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