Marketing Communication Manager
Accor
- Bali
- Permanent
- Full-time
Marketing & Communication
· Maintain good working relationships with local and international media
· Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors
· Execute media placements for hotel through news releases and personal contacts
· Develop business and leisure travel promotions; release to press and/or target audience
· Explore valuable media trades where appropriate
· Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations
· Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel
· Maintain and update hotel’s website
· Submit stories/photos to media regularly. Monitor news coverage and circulate internally
· Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos
· Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives
· Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.)
· Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials
· Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department
· Monitor all printed materials to ensure adherence to corporate identity standards
· Arrange photography of VIP guests and maintain archives
· Coordinate all special events and promotions with the aim to maximize publicity
· Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs
Team Management
· Interview, select and recruit team members
· Identify and develop team members with potential
· Conduct performance review with the team
· Constantly monitor team members’ appearance, attitude and degree of professionalism
· Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
· Attend all briefings, meetings and trainings as assigned by management
· Maintain a high standard of personal appearance and hygiene at all times
· Be aware of the hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the assigned by the Management
Work Experience
Knowledge and Experience
· Bachelor’s Degree
· Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity
· Excellent reading, writing and oral proficiency in English language
· Proficient in MS Excel, Word, & PowerPoint
Competencies
· Excellent leadership, interpersonal and communication skills
· Detail-oriented and highly reliable in thorough execution and follow-through
· Ability to work well in stressful & high-pressure situations
· A team player & builder
· A motivator & self-starter
· Well-presented and professionally groomed at all times