Kids Club Manager
- Indonesia
- Permanent
- Full-time
- Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment
- Develop and implement engaging, age-appropriate activities and programs for children.
- Ensure strict adherence to all health, safety, and child protection protocols
- Manage the Kids Club budget, including purchasing supplies and equipment
- Maintain accurate records, including attendance, emergency contact information, and incident reports
- Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally
- Collaborate with other departments to create integrated family-friendly experiences and promotions
- Conduct regular staff training sessions to enhance skills and maintain high-quality service standards
- Monitor and evaluate the effectiveness of programs, making improvements as necessary
- Ensure the Kids Club area is clean, organized, and well-maintained at all time.
- Fluency in English required; knowledge of other languages is a plus
- High school diploma or equivalent; Bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred
- Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role
- Current CPR and First Aid certifications required
- Strong leadership and team management skills
- Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff
- Creativity and enthusiasm in planning and implementing children's activities
- Demonstrated ability to manage groups of children effectively
- In-depth knowledge of child development principles and best practices in childcare
- Familiarity with local child protection laws and regulations
- Proficiency in Microsoft Office Suite and childcare management software
- Ability to work flexible hours, including weekends and holidays
- Strong organizational and multitasking skills
- Patience, empathy, and a genuine passion for working with children
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.