Content Moderator, SoundOn (Shifting) - Trust and Safety - Indonesia
- Jakarta
- Permanent
- Full-time
- Moderating Imaged/Audio/Sound/Text based content to ensure legal compliance and safety of content uploaded to the platform (please note that this position involves exposure to disturbing and potentially harmful content).
- Responsible for the development, improvement, and maintenance of standards for the security of our online communities.
- Improving the content management strategy for digital music distribution platform such as SoundOn.
- Responsible for coordinating with supervising departments for timely management of content that violates our policies.
- Ability to work in a high tempo environment, adaptive, respond to day-to-day challenges of the role.
- Ability to work in various stakeholders and cross-functional team to deliver collaborative work in achieving common goals.
- Resilience and commitment to self-care to manage the emotional demands of the role.Qualifications:Minimum Qualifications:
- Fluency in English and Bahasa Indonesia is required. English will be utilized as the primary language for work, while Bahasa Indonesia will be used for market-specific communications.
- Familiarity with the Internet and local laws/policies/regulations.
- Possessing cultural sensitivity and an understanding of global/regional current affairs.
- Excited and have interest in music, songs trends, music instruments, music creations process and music creator.
- Have knowledge of digital music distribution flow on various platforms is a bonus point.Preferred Qualifications:
- Experience as Content Moderator/Content Reviewer/Customer Service in in-house or BPO.