
Assistant Retail Manager
- Jakarta
- Permanent
- Full-time
- Drive and achieve retail sales targets through effective planning and strategic execution.
- Analyze sales trends, trade stock holdings, and historical data to maximize opportunities.
- Identify and act on seasonal trends, optimize assortment planning, and initiate stock replenishments.
- Monitor and manage inventory and ensuring healthy stock levels.
- Manage sales budgets and effectively control costs to maximize profitability.
- Work closely with cross-functional teams (brand marketing team, VM, logistics, trainer, HR, etc.) to align on retail initiatives and brand activations.
- Recruit, train, coach, and lead a team of Beauty Advisors (BAs) to ensure operational excellence, high productivity, and exceptional customer service.
- Monitor and oversee the availability and usage of samples and testers in stores.
- Conduct regular store visits to supervise visual merchandising, customer engagement, and staff performance.
- Build and nurture strong relationships with store management, retail partners, and key customers.
- Implement effective loss prevention measures, including stock audits, shrinkage control, and damage handling.
- Organize promotional activities, store events, and product launches in collaboration with the marketing team.
- Minimum 3-5 years of proven experience in retail area sales operations, preferably in fragrances, beauty, cosmetics, or luxury retail.
- Strong leadership and people management skills with experience leading large retail teams (minimum 20+ BAs).
- Demonstrated ability in sales analysis, forecasting, inventory control, and budget management.
- Proficient in SAP and Microsoft Office (Excel, PowerPoint).
- Good knowledge of department store operations and retail SOPs.
- High commercial acumen with strong understanding of fragrance trends and customer preferences.
- Strong interpersonal and communication skills to effectively collaborate with internal and external stakeholders.
- Able to multitask, prioritize, and work independently in a fast-paced environment.
- Willingness to visit frequently between stores in Jakarta.
- Fluent in English.