Marketing Executive - Parfums Christian Dior

Luxasia

South Jakarta
Permanent
Full-time

17 days ago
Apply easily

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.BRAND: Parfums Christian Dior ( )THE CONTEXTSince 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.To go further, with Dior.YOUR IMPACTThis role serves as vital support to the overall marketing team, assisting in various marketing campaigns and implementing CRM initiatives. The overall goal is to contribute to the achievement of marketing goals.YOUR MISSIONCRM MANAGEMENT:1. DATA ANALYZING & MONITORING

Track & report CRM KPIs monthly to Marketing Manager.
Supporting sales/training team and store managers to be aware of their performance and action to take to achieve CRM goals.
Support Marketing Manager to analyze and develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.
Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

2. DATABASE MANAGEMENT

Work with Beauty Consultants and Retail team to ensure proper update of client information.
Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT ENGAGEMENT EVENTS

Execute instore client events to drive retention and increase overall client average spend.
Initiate and run client events which can help to enhance client’s overall brand love.
Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).
Ensure proper handling of customer complaints and service recovery.

PRODUCT MANAGEMENT:1. PRODUCT REGISTRATION

Work closely with Regulatory team ensure that products can be launch in line with the launch date. (Measures: Brand’s Onshelf date) Focusing on Fragrance and Skincare category.
Work closely with SG supply chain to request necessary documents such as COA for importation purposes.

2. MONTHLY TRACKING MANAGEMENT

Compile order submission from all division and ensure the order are calculated accordingly to meet the needs.
Tracking shipment to Indo, alert WH of any urgent shipment.
Work closely with retail team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s Onshelf date)
Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door
Prepare Novelties calendar, allocation to each door and track each SKU by initiative
Assist the marketing manager in generating the required data for both regular reporting and ad-hoc reporting purposes.

3. SAMPLING & GIFTS MANAGEMENT

Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

RequirementsWHO YOU ARECore Skill Requirement

Strong verbal & written communication skills and interpersonal skills
Proficient in English (business level)
Strong analytical and problem-solving skills
Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
Min 2 years Experienced in CRM/Marketing is preferred
Strong analytical and problem-solving skills
Hands on experience with CRM software/ system is preferred.
Prior internships in luxury brands industry are preferred.

Core Trait/Behavior Requirement

Strong attention to detail and ability to meet strict deadlines
Excellent time management and outstanding multitasking abilities
Can adapt and learn quickly
Team player

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?If so, you are the one we are looking for. JOIN US and let’s grow together.To explore other careers opportunities, visit our careers page @If you have a question for us, please drop us an emailWe regret to inform you that only shortlisted candidates will be contacted. Thank you.Recruitment Privacy NoticeBy proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.Note to staffing agenciesPlease DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.BenefitsWHAT CAN WE OFFER?

A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Luxasia