Warehouse Management System - Operational Excellence, Warehouse (Bogor)

• Collaborate closely with the internal stakeholders from warehouse operations team to identify new or changes on features to support business requirements and map out processes
• Centralize all product-related requests and put them into a well-written and explanatory feature request form
• Collaborate closely with Regional Product Team on changes or new features plan and monitor the realization
• Review feature designed (Business Requirement Document) and align with the corresponding product managers to realize the features
• Perform user acceptance testing to identify and communicate any errors or gaps between the design and actual features. Additionally, identify potential opportunities for future enhancements
• Create localized WMS standard operating procedures and provide user training
• Collaborate closely with warehouse operations team to plan and implement new feature go-live, monitor, drive the adoption, and collect feedback to see if any enhancements required
• Act as superuser for WMS and provide day-to-day support for any system difficulties and issues
• Carry out additional/special tasks assigned by the superior according to one's capacity

• Minimum Bachelor Degree from any major
• Minimum 1 year of experience in product management or process improvement, focusing on system, preferably in Warehouse and Logistics environment
• English - Intermediate
• Experienced in warehousing, logistics, project management, and system design
• Experienced in using WMS; have ability to learn in-house systems and utilize that knowledge effectively and efficiently
• Good analytical, logical, and problem-solving skills
• Good communication with different audiences verbally or in writing along with good presentation skills
• Able to adapt well and comfortable to work in a warehouse environment

Shopee